Frequently Asked Questions
If you don’t see your question here, send us a message through Turo and we’ll be happy to help.
Not yet — but we plan to offer direct private rentals in the future. Right now all reservations are handled securely through Turo.
Pick-up is at Tampa International Airport (TPA) in the Remote Curbside / Ride App Pick-Up area at SkyCenter One.
From Blue/Red Terminal exit or baggage claim:
- Follow signs for Ground Transportation / Remote Curbside / Ride App Pick-Up.
- Take the SkyConnect train to SkyCenter One.
- Exit the train — the Ride App area will be clearly marked.
We’ll confirm details in Turo before your trip.
You can select one of Turo’s protection plans during checkout.
If you don’t select a Turo plan, you may provide your own personal insurance details, as long as it meets Turo’s requirements.
A valid driver’s license, a Turo account in good standing, and a payment method. Turo handles the verification.
Yes — we deliver to many locations near and around TPA and within 5 miles of our business location:
8900 N Armenia Ave, Tampa, FL 33604
Delivery options and fees will appear in the Turo listing.
Yes — a free carwash is available at any Radiant Carwash.
The closest to TPA and our business location is:
2610 W Hillsborough Ave, Tampa, FL
No — pets are not allowed in the vehicles. This helps us keep the fleet clean and allergy-friendly.
Available add-ons will be shown in the Turo listing for that vehicle. If you don’t see it there, message us in Turo before booking.
No — smoking is prohibited. Violations may result in a Turo cleaning/deodorizing fee.
You can request to extend the trip in the Turo app (if the vehicle is available). Unapproved late returns may incur Turo late fees.