Frequently Asked Questions

If you don’t see your question here, send us a message through Turo and we’ll be happy to help.

Not yet — but we plan to offer direct private rentals in the future. Right now all reservations are handled securely through Turo.

Pick-up is at Tampa International Airport (TPA) in the Remote Curbside / Ride App Pick-Up area at SkyCenter One.

From Blue/Red Terminal exit or baggage claim:

  • Follow signs for Ground Transportation / Remote Curbside / Ride App Pick-Up.
  • Take the SkyConnect train to SkyCenter One.
  • Exit the train — the Ride App area will be clearly marked.

We’ll confirm details in Turo before your trip.

You can select one of Turo’s protection plans during checkout.

If you don’t select a Turo plan, you may provide your own personal insurance details, as long as it meets Turo’s requirements.

A valid driver’s license, a Turo account in good standing, and a payment method. Turo handles the verification.

Yes — we deliver to many locations near and around TPA and within 5 miles of our business location:

8900 N Armenia Ave, Tampa, FL 33604

Delivery options and fees will appear in the Turo listing.

Yes — a free carwash is available at any Radiant Carwash.

The closest to TPA and our business location is:

2610 W Hillsborough Ave, Tampa, FL

No — pets are not allowed in the vehicles. This helps us keep the fleet clean and allergy-friendly.

Available add-ons will be shown in the Turo listing for that vehicle. If you don’t see it there, message us in Turo before booking.

No — smoking is prohibited. Violations may result in a Turo cleaning/deodorizing fee.

You can request to extend the trip in the Turo app (if the vehicle is available). Unapproved late returns may incur Turo late fees.